Airo AV Declare: COVID-19 changes, updates, and resources - Jonathan Cartu - Moving & Transportation Services
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Airo AV Declare: COVID-19 changes, updates, and resources

Use front bus door: people with disabilities, mobility aids, and strollers. Use back bus door: all other passengers.

Airo AV Declare: COVID-19 changes, updates, and resources

Updated April 4, 2020

Please travel for essential purposes only. Únicamente viajes esenciales, porfavor.

Ride On Bus Service

Puerta delantera: personas con discapacidades, silla de ruedas y coches de bebé. Puerta trasera: acceso general.

Effective Sunday, March 29, 2020:


  • Current parking restrictions. Restricciones Temporales de Estacionamiento.
    • Most parking restrictions and payment requirements remain in effect.
    • Free temporary parking at Bonifant/Dixon Garage in Silver Spring and Auburn/Del Ray Garage in Bethesda.
    • Enforcement suspended in Residential Parking Permit areas.
    • Curbside parking changes to support restaurants that will depend upon carryout, curbside pickup and deliveries and help residents.
    • See curbside food pickup zones with free, 15 minute parking. And use MoCo Eats To-Go Guide to find restaurants that are open for business.
  • Parking sales offices hours have been reduced to 7:30 a.m. – 4:00 p.m. on Tuesdays and Fridays only. Please buy parking permits online or call 240-777-8744 (Silver Spring) or 240-777-8770 (Bethesda) if possible to minimize in-person activity.
  • While Maryland’s stay-at-home order is in effect, MCDOT parking customers with Parking Convenience Stickers (PCS) permits may request refunds.
    • Initiate a refund by phone at 240-777-8744 or 240-777-8770,  or in person at the parking sales offices during hours of operations detailed above.
    • A full refund will be issued for refund requests made before the 10th of the month, with prorated refunds thereafter.
    • Permit stickers must be returned in person or by mail to receive the refund.

Commuter Services

Silver Spring TRiPS Commuter Store hours:

  • Monday through Friday: 6:00 am to 6:00 pm
  • Effective April 4, 2020: Saturday and Sunday: 7:00 am to 4:00 pm

The Mobile Commuter Store is closed.

Shared Micromobility

See more bikeshare, e-bike, and e-scooter information


The Taxicab Office is operating by appointments only. Call 240-777-5853.


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